Head of Digital and Technology at GVA Partners

JOB OBJECTIVE

To play a leading role in the development of the bank’s digital and technology strategy, along with members of the board and management.  To be the subject matter expert in technology management, and a key technology spokesperson in executive management. 

To lead the execution of the strategy and take ownership for the digital and technology vision, goals and objectives.

GOALS

• Digital Revenue
• Digital Enterprise value (incorporating revenue, costs, growth and profits)
• Number of digital customers
• Speed to market
• Digital Innovation
• Agility
• Fraud & Security
• Downtime across channels & products
• NPS/iNPS
• Failed Transactions
• Automation of processes
• Implement remote workforce
• Staff Technology Competence

ACCOUNTABILITIES

• Make decisions on the technological requirements of the organization
• Keep abreast and identify with the latest technology/industry trends, changes and development.
• Use current technological trends to build a strategic & forward-looking roadmap
• Own timelines for the development and deployment of all technological services and manage technology budgets
• Develop data governance procedures working other departments to prepare, protect and analyse data assets ensuring the company meets industry best practices
• Accountable for building robust apps & services that minimising cybersecurity threats and have strong operational resilience
• Ensure technology practices adhere to regulatory standards, implement data privacy policies to comply with data protection regulations
• Design and implement data strategies, pipelines and analysis systems
• Communicate the status, value and importance of data collection to executive members and staff
• Mentor team members

QUALIFICATION/EXPERIENCE:

• Leadership & general management experience
• Strategic role in an organization
• Significant technology experience
• Line management (owning a P & L)
• Technology Operations experience
• Strategy execution experience
• Understanding of and experience in banking is an added advantage
• Strong understanding and experience with microservices and highly scalable event driven or distributed systems ideal
• Experience managing deployment & maintenance of apps and microservices in hyper scale clouds (AWS, Azure and particularly Google Cloud) using Docker, Kubernetes and CI/CD best practices
• Strong understanding of managing the development and growth of API ecosystem and familiarity with domain driven design concepts.
• Understanding of best practices with respect to testing and security/cybersecurity
• Good understanding of modern NoSQL, conventional SQL, searching, multi-mode data infrastructure and securing customer data ensuring encryption of data always
• Knowledge of web systems architecture, design and development

BEHAVIOURIAL COMPETENCIES:

• Personal Drive
• Emotional Quotient – able to take decisions on facts & figures not emotions
• Integrity
• Empathy
• Understanding of some of the following capabilities
• Agile Methodology
• Design Thinking
• Cyber Security & Technology Risk
• System Resilience & Availability
• Data Science /Analytics
• Effective negotiation and vendor management skills
• Data Management
• Effective budget planning skills
• Professionalism & Ethical behaviour
• Outstanding communication and interpersonal skills
• Knowledge of technology trends
• Analytical Ability, Strategic thinking & Problem-solving skills