Head of Commercial - Public Sector at Crown Interactive

Job Objective

Are you a strategic leader with a proven track record of driving revenue growth and shaping winning commercial strategies?

• We are seeking an experienced and visionary Head of Commercial – Public Sector to lead our commercial operations and drive strategic growth across public sector businesses. This role is pivotal in expanding our market presence, building strong partnerships with government and institutional clients, and ensuring profitability across diverse business units.
• As a leader in digitalization and transformation solutions, we empower public institutions to modernize operations, enhance service delivery, and achieve greater efficiency through enterprise and SaaS technologies. The Head of Commercial – Public Sector will play a central role in positioning our company as the preferred partner for government digital transformation initiatives.

Key Responsibilities

Commercial Strategy & Growth

• Develop and execute a robust commercial strategy aligned with the company’s vision, growth targets, and market opportunities.
• Identify and prioritize high-value markets, sectors, and client segments for business expansion.
• Drive revenue growth through new client acquisition, cross-selling, and strategic partnerships.

Sales Leadership & Performance Management

• Lead and inspire the commercial, sales, and business development teams to achieve ambitious performance targets.
• Design and implement scalable sales frameworks, performance metrics, and incentive structures.
• Oversee key enterprise accounts and negotiate large-scale digital transformation contracts.

Strategic Partnerships & Alliances

• Build and manage high-impact partnerships with technology vendors, channel partners, and system integrators.
• Identify co-marketing, co-selling, and innovation opportunities to strengthen market positioning.

Product Commercialization & Market Positioning

• Collaborate with product, technology, and marketing teams to define pricing models, packaging, and go-to-market strategies for SaaS and enterprise offerings.
• Translate technical solutions into clear commercial value propositions for clients and stakeholders.
• Monitor industry trends, competitor movements, and market dynamics to ensure strategic agility.

Customer & Market Intelligence

• Leverage data-driven insights to anticipate client needs, emerging technologies, and digital transformation trends.
• Champion customer success by ensuring delivery alignment between commercial promises and operational execution.

Leadership & Collaboration

• Partner with the CEO and Executive Team to shape company strategy, culture, and growth roadmap.
• Mentor and build a high-performance commercial organization rooted in accountability, innovation, and excellence.

Required Skills and Competencies

• Leadership: Strong leadership skills with the ability to motivate and manage a high-performing team.
• Strategic Mindset: Ability to develop and implement sales strategies that align with overall business objectives.
• Communication Skills: Excellent negotiation, presentation, and communication skills with the ability to influence stakeholders at all levels.
• Customer-Centric: Strong focus on customer satisfaction, retention, and long-term client relationships.
• Tech-Savvy: Comfortable working with CRM tools, sales analytics software, and staying up to date with the latest industry trends in SaaS and Utilities.
• Strong understanding of market dynamics, customer behaviour, and industry trends.
• Excellent Power Point skills is a must have
• Commercial and ambitious mindset
• Excellent networking skills

Experience and Qualification

• Bachelor’s degree in Business Administration, Marketing, Technology, or related field; MBA or advanced degree preferred.
• Minimum of 10 years’ experience in commercial leadership, sales, or business development roles within technology, SaaS, or enterprise solutions sectors.
• Proven track record of driving revenue growth, market expansion, and large enterprise deal closures.
• Strong understanding of digital transformation, SaaS business models, enterprise software, and B2B technology sales cycles.
• Exceptional strategic thinking, financial acumen, and executive communication skills.
• Demonstrated ability to lead cross-functional teams and operate in a dynamic, fast-paced environment.

Perks & Benefits:

• Competitive salary and performance-based incentives.
• Sales referral bonus incentives
• Flexible work arrangements
• Health, wellness, and professional development programs.