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  • Posted: May 6, 2024
    Deadline: May 31, 2024
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Commerce is becoming ever more digital, the way we sell, buy and exchange value is changing faster than ever. Buyers want more convenient ways to buy, pay for products/services, and engage businesses while Sellers want more control over how they sell, manage their business, engage their customers, and collect customer data.
    Read more about this company


    Head of Business Operations

    Job Details

    • Develop, implement, and manage operational policies and procedures that underpin the core functions of the Bumpa platform.
    • Oversee the day-to-day operations, including but not limited to finance, human resources, Legal, and facilities management.
    • Collaborate with department heads to identify areas for process improvement, cost reduction, and resource optimization.
    • Analyze and interpret data and metrics to drive informed decision-making and operational enhancements.
    • Lead cross-functional teams and ensure effective communication and collaboration among departments.
    • Establish objectives and key results (OKRs) and regularly evaluate performance against these metrics.
    • Support strategic initiatives and projects aimed at scaling our platform and enhancing Business Owners experiences.
    • Manage compliance and risk management efforts, ensuring Bumpa operates within legal and regulatory frameworks.
    • Develop and maintain budgets, allocate resources effectively, and ensure fiscal responsibility.
    • Foster a culture of continuous improvement and innovation within the organization.
    • Lead, mentor, and develop the operations team, ensuring they have the necessary skills and tools to succeed.


    • Bachelor's degree in business administration, operations management, or a related field (Master's degree preferred).
    • 5-7 years of experience in a senior operations role in commerce or payments, with a proven track record of leading operational improvements.
    • Strong analytical and data-driven decision-making skills.
    • Excellent leadership, interpersonal, and communication skills.
    • Proficiency in project management and change management.
    • Knowledge of relevant legal and regulatory requirements.
    • Strategic thinking and the ability to align operational efforts with organizational goals.
    • Ability to drive distribution efforts and team growth.

    Method of Application

    Interested and qualified? Go to Bumpa on to apply

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