Head, Network Performance at Airtel

About the Job

• Responsible for monitoring, managing and ensuring the optimal performance of Airtel Network and also ensuring the QoS reporting on the network.

Responsibilities

• Monitor Operations and Maintenance of Network elements.
• Monitor and analyze KPIs on daily basis and make changes to improve QoS.
• Monitor and drive the reduction/elimination of BSS active alarms in the network.
• Track Infrastructure Capacity, Performance Analysis & solution definition.
• Drive the use of various BSS features for improving and optimizing the performance of the network.
• Responsible for any quality/KPI impacting changes introduced to the network or to any to any changes made to methods, processes or procedures, whether internal or external.
• Coordinate team on periodic Performance/Optimization Meetings with MS Partners to review Network KPIs.
• Benchmark the performance of various partners to engender effective competition for continued improvement.
• Ensure the accuracy and integrity of all reports received from MS Partner (weekly/monthly/Quarterly/adhoc/etc.)
• Provide support to MS partners for troubleshooting and resolving BSS alarms [Hardware and Software].

Qualifications

• Bachelor of Engineering Degree (Communication, Electronics, or related fields).
• Sound knowledge of Mobile Network Planning, Optimization and/or O&M.

Experience & Skills:

• Minimum of 8 years in GSM Network performance/Optimization/Planning.
• Minimum 6 Years of Managerial experience.
• Minimum of 8 years experience in Mobile Communication.
• Minimum of 12 years experience in ICT/Telecom.
• Proficiency in RF Optimization tools and procedures and test equipment [ i.e RPNO TEMS, MAPINFO, iManager/M2000, etc.]
• Hand-on experience with Ericsson, Huawei BSS equipment (BTS, BSC) operations and maintenance.
• Analytical, statistical and Presentation skills.
• Sound Excel/Office suits.
• Knowledge of performance management systems/tools.
• Cognate Leadership skills.
• Ability to innovate and deliver value to business at multiple levels will play an important role.
• Ability to manage an outsourcing partner to deliver business solution.
• Ability to motivate and lead.
• Integrity.
• Analytical skills.