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Head, ICT (Process and Communications Technology Lead)
The Head of ICT is responsible for strategic leadership and oversight of all technological functions across the organization, including infrastructure, cybersecurity, ERP, data governance, digital transformation, and business intelligence. The role ensures operational efficiency, security, and alignment of technology with the organization’s strategic goals.
Key Responsibilities
Develop and execute a comprehensive ICT strategy aligned with corporate goals and evolving business needs.
Design and implement enterprise-wide performance management frameworks, KPIs, and reporting systems.
Collaborate with operational leaders to define information architecture, data governance standards, and business intelligence systems.
Oversee cybersecurity, ERP systems, cloud environments, vendor management, and IT budgeting.
Implement MIS, dashboards, and analytics frameworks to support data‑driven decision‑
Drive digitalisation of business processes to enhance quality, cost-efficiency, and customer experience.
Lead ICT-related projects from planning to deployment, ensuring alignment with business needs, timelines, and budgets.
Role Requirements
Bachelor’s degree in Computer Science or related discipline.
Minimum of 5 years relevant work experience in a similar role, preferably within a technology-driven, process-oriented, or engineering-focused organisation.
Professional certifications such as ITIL, CCNP, CISA, CISSP, or PMP are an advantage.
Strong leadership, strategic thinking, and stakeholder engagement capabilities.
Proven expertise in ICT infrastructure, cybersecurity, ERP systems, data analytics, and digital transformation.
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