Head, Executive Banking at Stanbic IBTC

Summary:

To ensure the implementation of the Prestige / Executive Banking value proposition and its financial and non-financial objectives in alignment with the overall Affluent Clients requirements through a team of Prestige / Executive Bankers.

Essential Functions:

• Accountable for overall risk management and adherence to all governance standards for the continued sustainability of Prestige / Executive Banking.
• Analyses internal inefficiencies and its impact on clients and staff members who are servicing the client and puts appropriate action plans in place.
• Continually provides feedback to ensure that the products and services of the bank meet the needs of the client.
• Drives operational efficiencies and cost optimisation across the portfolio.
• Drives respective income statement elements to achieve desired ROE and CTI for Prestige / Executive Banking.
• Drives satisfactory audits and ensures that there are no repeat unsatisfactory findings as gauged by operational losses.
• Enables integrated ways of working and collaboration across the value chain to deliver for the client.
• Ensures alignment to the People and Culture standards with regards to all employee-related matters.
• Ensures profitability of the Prestige / Executive Banking portfolio through the identification of opportunities, actively managing customer migration between segments and sub-segments, etc.
• Ensures successful retention of existing customers to strengthen and expand relationships.
• Ensures that client requirements (e.g., product, services or value adds) are met in consultation with internal stakeholders (e.g., Product, Distribution, Digital, etc.).
• Ensures that risks are mitigated, and that appropriate, proactive recovery and resolution plans are in place to protect Prestige / Executive Banking from any untoward event.
• Ensures the delivery of seamless multi-product client experiences to address life events, distributed through client engagement platforms.
• Identifies adverse trends and opportunities within the market and puts appropriate action plans in place.
• Identifies current and potential employee skill requirements in consultation with the People and Culture function.
• Accountable for overall risk management and adherence to all governance standards for the continued sustainability of Prestige / Executive Banking.
• Analyses internal inefficiencies and its impact on clients and staff members who are servicing the client and puts appropriate action plans in place.
• Continually provides feedback to ensure that the products and services of the bank meet the needs of the client.
• Drives operational efficiencies and cost optimisation across the portfolio.
• Drives respective income statement elements to achieve desired ROE and CTI for Prestige / Executive Banking.
• Drives satisfactory audits and ensures that there are no repeat unsatisfactory findings as gauged by operational losses.
• Enables integrated ways of working and collaboration across the value chain to deliver for the client.
• Ensures alignment to the People and Culture standards with regards to all employee-related matters.
• Ensures profitability of the Prestige / Executive Banking portfolio through the identification of opportunities, actively managing customer migration between segments and sub-segments, etc.
• Ensures successful retention of existing customers to strengthen and expand relationships.
• Ensures that client requirements (e.g., product, services or value adds) are met in consultation with internal stakeholders (e.g., Product, Distribution, Digital, etc.).
• Ensures that risks are mitigated, and that appropriate, proactive recovery and resolution plans are in place to protect Prestige / Executive Banking from any untoward event.
• Ensures the delivery of seamless multi-product client experiences to address life events, distributed through client engagement platforms.
• Identifies adverse trends and opportunities within the market and puts appropriate action plans in place.
• Identifies current and potential employee skill requirements in consultation with the People and Culture function.

QUALIFICATIONS

• Minimum Bachelor's degree in Business Commerce or any related course
• Total number of 5-10 years of experience in the financial services sector
• Minimum of 1-2 years exposure to the development, design and enablement of segment value propositions. Understanding of digital, open banking and platform integrations. 
• Minimum of 3-4 years experience in consumer banking, including managing a team of bankers.  Knowledge and experience of prestige consumers, their needs and their markets gained from industry experience. Experience in managing an income statement and balance sheet.

ADDITIONAL INFORMATION

Behavioural Competencies - Essential

• Developing Strategies
• Embracing Change
• Empowering Individuals
• Establishing Rapport
• Generating Ideas

Technical Competencies

• Customer Understanding ( Consumer Banking)
• Economic Capital Management
• Risk Reporting, Risk/ Reward Thinking
• Write Effective Communications