Head, E - Business at PecanTrust Microfinance Bank Limited

Job Summary

• The Head of E - business is responsible for the development, implementation, sales and management of electronic banking solutions.

Job Responsibilities

• Develop and implement strategies to grow e-Business.
• Develop operating manuals/procedures for e-Product operations
• Drive product utilization and performance across all channels.
• Provide user support including timely reconciliation and resolution of disputes.
• Manage e-Business channels and achieve optimal customer satisfaction.
• Develop new products and solutions in line with corporate objectives.
• Responsible for payments and collections.
• Implements and monitor service level agreements.
• Manage and oversee project implementation within budget and set time frames.
• Manage relationships with third party service providers.
• Keep abreast of latest technology and development.
• Lead the e-Business advocacy across the Bank.
• Ensure the alignment of IT strategies with the long- and short-term business goals.

Qualification / Skills

• HND / B.Sc. in IT or Computer Science
• IT professional certification
• Strong strategy development and implementation skills
• Strong leadership and people management skills
• Excellent interpersonal and communication skills
• Negotiation and persuasive skills.

Job Requirements:

• Minimum of 5 years’ experience in IT / e - Business.
• Experienced in product development and project management.