Head, Document Production at Lagos Business School

You will be responsible for leading and managing all study documents production activities using strong stakeholders’ management & project management best practices in order to ensure operational efficiency as well as elimination of reputational & financial risks exposure for the school.
ESSENTIAL DUTIES/KEY JOB ROLES AND RESPONSIBILITIES include but not limited to the following:

• Provide leadership and management in relation to all areas of documents production.
• Manage external contracts and vendor relationships in the Document Production Unit.
• Oversee the maintenance of records required to demonstrate compliance with external contracts and relevant regulatory requirements.
• Plan, schedule and coordinate daily and weekly documents production activities.
• Manage and control documents retrieval, storing and procurement processes in the Unit.
• Manage and maintain records of all printing requests in the Unit e.g. ID Cards for staff, students and programme participants, etc.
• Manage and maintain records of equipment preventive maintenance services and payment of relevant vendors in compliance with service level agreements.
• Monitor and ensures compliance with the standard operating procedures and relevant statutory requirements in the Document Production Unit. 
• Engage effectively with the diverse stakeholders to ensure timely delivery of error-free study materials in compliance with the standard operating procedures and relevant contracts’ and copyright requirements.
• Prepare weekly and monthly document production activities report.
• Prepare and manage the Document Production Unit’s yearly budget and objectives.
• Drives the automation of all the processes in the Document Production Unit.
• Any other job to be assigned by the line manager.

COMPETENCIES

• Proven ability to establish and maintain a high degree of confidentiality, respect, trust and credibility at all levels.
• Strong stakeholders’ management skills capable of dealing with a wide range of stakeholders, including external vendors’ management, and to exercise strong work ethics.
• Ability to make good judgements regarding copyright, financial & reputational risks and to prioritise resources and activities around managing those risks.
• The ability to plan, organise and prioritise tasks, and to provide clear advice and direction even when faced with competing demands and short deadlines.
• Strong team player, enthusiastic and positive, with the ability to remain calm, controlled and resilient.
• Strong project management skills.
• Strong digital skills.
• Working knowledge of Electronic Document Management Systems (EDMS)
• Excellent oral and written communication skills
• Strong analytical skills
• Sound report writing skills.

QUALIFICATIONS  

• Bachelor’s degree in related discipline.
• Working knowledge of Electronic Document Management Systems and Process automation.
• Experience in managing digital processes

PROFESSIONAL QUALIFICATIONS  
 Membership of relevant professional bodies is desirable.
EXPERIENCE

• Sound understanding of computer systems, electronic document management systems with recent experience in process automation.
• Minimum of 5 -7 years’ experience on related role is required.