Head - Agent Acquisition at Contec Global Infotech Limited

Roles and Responsibilities

• Delivering on agent, customer and revenue growth targets through effective development and management of a national distribution network.
• Hands-on supervision of a 100+ person field sales and operational support team across various regions, ensuring teamwork and capability development, and delivering on commercial targets.
• Implement market competitive strategies/activities and respond to competitors offering in order to manage Agent activity.
• Develop and implement strategic marketing initiatives to drive product uptake
• Tracking and reporting Agents’ performance to critical stakeholders and regulators as at when due
• Develop and review Agent training manual/materials to reflect the dynamic requirements of the business.
• Identify training needs of the agents and coordinate the implementation of training interventions nationwide.
• Review analysis of national marketing surveys on current and new product concepts and recommend future product development.
• Research and provide feedback reports on competitor activity, network quality, peculiar market situations and any issues affecting the marketing of digital products and services nationwide.
• Render periodic reports and recommendations on agent’s performance.

Requirements

• Minimum of a B.Sc. / HND qualification with Master's Degree as added advantage
• 10 years’ experience active in Business Development and at least 6 years in core Agent acquisition.

Competencies:

• Proven leadership and project management skills, ability to lead cross organizational teams and to delegate responsibilities.
• Solutions-oriented when dealing with clients, team members and internal department.
• Ability to negotiate, influence and partner with internal and external customers.
• Able to assume a leadership role within the department and act as a mentor to team members.
• Proven results in building relationships, developing account strategies, driving change and growing revenue within assigned strategic accounts.
• Extensive knowledge of account management and customer service strategies.
• Proven organizational and time management skills.
• Strong presentation skills.
• Must be highly responsive in meeting agent's need's and timelines.
• Strong relationship management skills with both internal and external customers.
• Display professional verbal and written communication skills.
• Strong analytical skills and attention to detail.
• Ability to manage multiple projects and meet deadlines.
• Ability to resolve conflicts and work under pressure.
• Must be able to perform independently and collaborate as part of a team.

To Apply, use this application Link