Head, Agency Development at Prudential Zenith Life Insurance

Key Responsibilities:

• Develop and execute a comprehensive 3—5 year strategic roadmap for the agercy channel, aligned with the company's overall business objectives and growth targets.

Market Penetration:

• Design and implement innovative strategies for corporate market penetration, geographic expansion, and targeting new customer segments.

Performance Analytics:

• Utilize data-driven insights from Management Inforrnation (MI) systems to identify trends, forecast performance, and make informed strategic decisions to optimize channel productivity and profitability.

Product Alignment:

• Collaborate with Product Development and Marketing teams to ensure agency product offerings are competitive, meet rnarket needs, ard are supported with effective sales tools and campaigns.

Manpower Planning:

• Architect a robust and sustainable recruitment strategy to build a large, productive, and byul agent force, focusing both quantity and quality of hires.

Future-ready Initiatives:

• Research and propose new technologies, training methodologies, and sales practices to future-proof the agency channel and maintain a competitive advantage.

Operational Management Team

• Directly manage and mentor a team of Zonal Heads of Agency, Agency Developn•ent Executives and Team Leaders, setting dear performance expectations (KPIs) and fostering a culture of high performance and accountability„
• Field Support & Ensure the effective implementation of field coaching programs. Oversee and validate that Team are actively supporting agents in the field to enhance productivity and sales closure rates.

Performance Management:

• Monitor key performance indicators (KPIs) such as Active
• Annual Premium Equivalent (APE), Case Count and
• Productivity Ratios on a weekly and monthly basis. Take
• corrective adion to address gaps and ensure targets are met

Recruitrnent Drive

• Execute the manpower expansion strategy, overseeing the reauitrnent process to ach ieve arud exceed monthly growth targets (eg, 10% monthly growth in active agents).

Training & Development:

• Partner with the Agency Training devnrtment to ensure continuous training programs for nevv agents and existing agents (Agency Building) are effecti•ve ard yield measurable improvements in performance.
• Reporting: Ensure accurate and tin-lely submission of all sales reports.

Qualifications (Educational & Professional):

• Bachelor's degree in business administration, Finance, Marketing, or a related field minimum Of second class lovær.
• MBA/M.Sc. or relevant professional certification (e.g„ QIN) is a strong advantage.

Required Experience/Knowledge :

• Minimum of 10 years of experience in the life insurance agency distribution, with at 3 years in a senior leadership role directly managing an agency sales force.
• Proven and verifiable track record Of successfully growing an agency network (manpower and productivity) and achieving premium income targets.

Key Skills & Competencies :

• Industry Insight: Deep understanding of the Nigerian insurance market landscape, regulations, and competitive dynamics.
• Analytical & Numerical Acumen: Ability to translate strategy into actionable operational plans.
• Team Management: Ability to inspire Icirge teams effectively and influence stakeholders.
• Proficiency in using CRM systems and advanced MS Office
• Suite: Excel for data analysis.
• Results-Oriented Execution: Skilled in evaluating, monitoring & improving processes and systems.
• Project Management: Experienced in planning and executing strategic initiatives.
• Coaching & Development: Strong at guiding others, grooming talent and building leadership capacity.