Gym Manager at Zashadu Enterprises

Position Overview

• The Gym Manager oversees the daily operations of the fitness facility, ensuring a safe, welcoming, and motivating environment for all members and staff.
• This role involves managing staff performance, driving membership sales, maintaining facility standards, and ensuring exceptional customer service.
• The ideal candidate is a proactive leader who combines business acumen with a passion for health and fitness.

Key Responsibilities

• Oversee daily gym operations, including opening/closing, scheduling, and maintenance.
• Ensure all equipment and facilities are clean, safe, and well-maintained.
• Implement and enforce health, safety, and cleanliness standards in compliance with regulations.
• Manage vendor relationships and inventory for supplies and equipment.
• Recruit, train, and supervise gym staff, including trainers, receptionists, and maintenance personnel.
• Conduct regular performance evaluations and provide ongoing coaching and feedback.
• Foster a positive, high-energy team culture aligned with the gym’s mission and values.
• Drive membership growth through marketing campaigns, referrals, and community outreach.
• Ensure a high standard of customer service and handle member inquiries or complaints professionally.
• Track and report on membership metrics, retention rates, and revenue performance.
• Develop and execute programs and events to increase member engagement and satisfaction.
• Manage budgets, control expenses, and monitor financial performance.
• Prepare regular operational and financial reports for senior management.
• Identify opportunities to increase revenue and improve profitability.

Qualifications

• Bachelor’s degree in Business Management, Sports Management, or a related field.
• 3+ years of experience in fitness center management or a related leadership role.
• Proven experience in staff management, customer service, and sales.
• Strong organizational, problem-solving, and communication skills.
• Proficiency in gym management software and basic financial reporting.

Personal Attributes:

• Passionate about health, fitness, and member experience.
• Motivational leader with a hands-on approach.
• Results-driven with strong business and interpersonal skills.
• Adaptable and calm under pressure in a fast-paced environment.

Compensation and Benefits

• Competitive salary and performance-based bonuses.
• Complimentary gym membership.
• Health and wellness benefits.
• Professional development opportunities.