Growth Manager (Radease) at 54 Collective

What’s This Role All About?

• The Growth Manager is our Chief Revenue Officer, responsible for driving customer acquisition, retention, and revenue growth. You’ll oversee and inspire our Sales, Customer Experience, Telesales and Marketing teams, ensuring they’re aligned, motivated, and delivering results.
• This role isn’t just about meeting sales targets—it’s about shaping the future of Radease with bold ideas, flawless execution, and a customer-first mindset.

Key Responsibilities

• Drive Sales & Growth
• Create and execute winning strategies to bring in new customers and keep existing ones happy
• Lead initiatives that boost customer retention and increase revenue per user
• Find innovative ways to expand our presence in key markets

Lead & Inspire

• Manage and coach a team of Sales Associates, Customer Experience Specialists, Telesales reps & Marketing Executives
• Build a culture of collaboration, accountability, and excellence
• Set clear goals and ensure the team is always hitting (and exceeding) their targets

Focus on the Customer

• Proactively gather feedback from customers to improve services and loyalty
• Develop after-sales strategies that strengthen relationships and drive repeat purchases
• Be the voice of the customer, ensuring their needs guide our efforts

Be Data-Driven

• Analyze performance metrics to uncover insights and opportunities for growth
• Report key findings to the CEO and recommend adjustments to keep us ahead of the curve

Shape the Future

• Contribute to our fundraising strategy by showing investors the power of our growth machine
• Build frameworks that ensure our growth strategies are scalable and sustainable

Who We’re Looking For

• Proven Leader: You’ve led successful sales teams, ideally in retail or medical sales, and have the results to prove it
• Strategic & Execution-Focused: You see the big picture but can also dive into the details to get things done
• Customer-Centric: You know how to keep customers happy while driving revenue
• Data-Savvy: You’re comfortable with analytics and using data to inform decisions
• Ambitious: You thrive on hitting ambitious goals and aren’t afraid of a challenge

Why You’ll Love Working Here

• Impact: Be a key player in transforming healthcare supply chains in Nigeria
• Growth: Join a fast-growing company at a pivotal moment in its journey
• Leadership: Work directly with the CEO to shape our growth strategy
• Purpose: Your work will make a real difference in people’s lives