Growth and Operations Manager at Binance

Location: Africa (Remote)
Category: Marketing

Responsibilities

• Boost sales and contribute to our long term business growth by contacting and developing relationships with potential clients / agents / partners.
• Handle dispute on our P2P platform between trading parties, assist client with troubleshooting.
• Uncover customer's unique needs and challenges.
• Perform document checks as per standard procedures.
• Monitoring transactions, investigating and reporting suspicious activity.
• Reading, prioritizing and responding to customers queries. 
• Create, manage, implement and refine all marketing campaigns in an ongoing basis.
• Direct ongoing market research to foster the product’s and market growth.

Requirements

• College Degree or above.
• At least 1+ years of relevant experience in marketing, customer service / business development roles, preferably in finance or e-commerce industry.
• Knowledge in Blockchain/ Cryptocurrency industry.
• Exceptional written communication skill and a good listener.
• Ability to multitask, prioritise, and control time effectively.
• Knowledge of blockchain, crypto, and P2P payments is a big plus.
• A Binance P2P user is highly preferred.

Working at Binance
Conditions:

• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry.
• Fast moving, challenging and unique business problems.
• International work environment and flat organisation.
• Great career development opportunities in a growing company.
• Possibility for relocation and international transfers mid-career.
• Competitive salary.
• Flexible working hours, Casual work attire.