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  • Posted: Oct 16, 2024
    Deadline: Not specified
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    Group Station Agent

    Tasks

    The Lufthansa Group Station Agent is responsible for:

    • Take appropriate measures in case of volume-, weight- and trim-critical flights
    • Ensure safe and efficient turnaround operation (unloading / loading), with focus on the aircraft handling activities below the wing based on the respective airline manuals
    • Calculate and issue tickets incl. re-issues, depending on local set-up in cooperation with RBCs
    • Carry out all check-in and gate/boarding procedures in accordance with the appropriate guidelines and airline manuals
    • File and handle Passenger and Baggage irregularity reports (AHL, DPR, OHD) in accordance with the appropriate guidelines and airline manuals
    • Provide information and assistance in connection with all customer concerns during normal operation and irregularities
    • Perform all other duties assigned or delegated by supervisors

    Requirements

    The ideal Lufthansa Group Station Agent should meet the following requirements:

    • High school degree
    • Vocational training desirable
    • 1-3 years of working experience desirable
    • Fluent knowledge of English language, both spoken and written
    • Good general education
    • Driving license
    • PC skills
    • Diligent and systematic approach to work
    • Ability to work on own initiative
    • Desire to give excellent service
    • Sales skills, confident manner
    • Ability to make ad-hoc decisions
    • Suitable for shift work
    • Ability to work under pressure
    • Ability to deal with conflict
    • Good sociable and cooperative conduct
    • Team player
    • Well-groomed appearance
    • Good linguistic skills
    • Work under time pressure
    • No permanently assigned work station
    • Weather factors and noise pollution
    • Lifting of luggage up to 23kg/70lb
    • Most possess a legal work permit in Nigeria
    • CV/Resume required
    • Company will not provide relocation assistance

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Lufthansa on apply.lufthansagroup.careers to apply

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Average Salary at Lufthansa
₦ 315K from 1 employee
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