Group Head, Technology (UP Digital) at Unified Payment Services Limited

Job Objective(s)
The Head, Technology is responsible for:

• Technical implementation of new business solution projects to time, cost, scope and quality
• Technical implementation and Administrative support
• System integration requirements and solution analysis for new business initiatives
• Analyze new user/solution requirements to develop solutions that align with requirements
• Implement new solutions using the concept of shred infrastructure services to minimize capital expenditure and optimize transaction cost for new business initiatives.
• System Operations Support to internal and external customers

Duties & Responsibilities

• Full documentation and standardization of all processes
• Developing functional and technical requirements for projects.
• Technical implementation of new business solutions to meet go-to-market timelines
• Transaction Testing with various banks
• Testing and Validating the functionalities of products and services
• Implementation of key products that enhance and increase acceptability of products.
• Development of user and operations documentation of new solution projects & business analysis

Key Performance Indicators:

• Implementation and Support of products
• Efficient and timely deployment of fixes / patches
• External and internal Customer satisfaction (based on Customer ratings)
• Satisfactory Audit rating for new products and initiatives
• Project Implementation within schedule, cost and scope

Job Requirements

• Education University: First Degree(s) in Engineering, Computer Science, Information Technology or Applied Sciences.
• Others: Certification in RDMS Database, Project Management & Business Analysis would be an added advantage
• Experience:At least 10 years of relevant experence. Understanding of the key technical concepts in I.T & Electronic Payments.
• Candidate should possess ability to relate with clients to achieve business goals.

Key Competency Requirements
Knowledge:

• Technical Knowledge in Information Technology.
• Strong analytical skill
• Basic SQL
• Strong Issue Resolution Acumen

Skills/ Competencies:

• Strong interpersonal skills
• Deductive reasoning abilities and eye for details
• Project implementation skill
• Project Management.