Group Head, Business Development at 21 Search Ltd

Position Summary

• This leadership role will play a pivotal role in driving the growth and success of our organization.
• We are seeking an experienced and dynamic individual who can oversee various aspects of business development, with a focus on product development using hospital data and increasing the capacity utilization of the hospitals' assets.

Objective

• The objective of the Group Head of Business Development at the hospital is to strategically drive and expand the hospital's business growth, especially revenue streams and patient footfall.
• This includes developing and implementing effective business development strategies and initiatives to attract and retain patients, increase market share, and drive financial success.
• The Group Head is responsible for identifying and pursuing new business opportunities, partnerships, and collaborations that align with the hospital's goals and objectives.
• Additionally, they should establish and maintain strong relationships with key stakeholders, including physicians, referral sources, insurance providers, regulators and the local communities served by the hospital

Responsibilities

• Product Development: Utilize market and hospital data to identify potential areas for improvement and develop innovative products/services to meet the evolving needs of our patients. Collaborate with cross-functional teams to ensure successful implementation of new offerings.
• Increase Procedures: Develop strategies to increase the number of procedures performed at our hospital locations through effective local and diaspora doctors' referrals. Build and maintain relationships with physicians, understanding their needs and leveraging these connections to drive patient flow.
• Develop product packages, pricing, promotions and performance in line with the strategic plan and annual budgets.
• Research, assess and understand potentials for key untapped
• markets and leverage the same to introduce new products and services.
• Collect market intelligence on customer expectations and competitor activities to develop capacity and expertise on market needs, trends and emerging critical issues, including regulatory and economic dynamics.
• Benchmark against best-in-class quality and performance metrics to develop and align hospital’s infrastructure and processes in line with the hospital’s strategic goals.
• In conjunction with the Group Marketing Team, develop and implement branding initiatives in order to build relationships with channel partners and consumer loyalty initiatives to enhance brand equity and drive growth.
• Set targets and drive footfall to all our Hubs and Spokes. Analyze data, monitor trends, and develop initiatives to ensure consistent patient volume and high occupancy rates.
• Manage and nurture existing relationships with corporate clients including Health Maintenance Organizations (HMOs) and retainer partners. Collaborate closely with these entities to identify opportunities for partnership growth, negotiate contracts, and ensure a mutually beneficial working relationship.
• Develop and implement internal and external corporate communication as it relates to the hospital’s strategy.

Requirements

• Bachelor's degree in Business Administration, Healthcare Management, or a related field. A Master's degree is preferred.
• Proven track record of successful business development in a services industry, preferably healthcare related.
• Strong analytical skills and the ability to effectively use hospital data for strategic decision-making.
• Exceptional networking and relationship-building abilities, with a demonstrated ability to engage with diverse stakeholders.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Proven experience managing and providing guidance to teams, ensuring high levels of performance and professionalism.

Work Environment:

• Fast paced environment with frequent high pressure and dynamic situations
• Frequent interaction with a diverse population including team members, medical staff, patients & family members, health insurance companies (local and foreign), regulators and State actors etc.

Physical Demands:

• Frequent presentation and meetings with prospects and existing partners, frequent use of the computer, standing to train team members etc.