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  • Posted: Nov 6, 2023
    Deadline: Not specified
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  • Tecnotree is the only full-stack digital BSS provider with over 40 years of deep domain knowledge, proven delivery and transformation capability across the globe

     

    Graduate Student

    Job Description

    • Primary Skills:
    • SQL, MYSQL, UNIX, Web Logic / Java Basics.
    • Good Analytical Skills and the Ability to work independently as well as to collaborate within a team
    • Knowledge on Shell scripting.
    • Knowledge of Telecom BSS, containers, docker, rancher would be an advantage.

    Essential Job Functions:

    • Recording and Dissemination of Problems / Issues / Defects.
    • Diagnostics and Analysis of the Problems / Issues / Defects.
    • Ownership of the Problems / Issues / Defects Ticket until Resolution.
    • Follow-up and Resolve the Problems / Issues / Defects within the SLA.
    • Workarounds, Corrective Fixes, Removal of Data Errors and Application Maintenance.
    • Providing necessary Application log to L3 support teams / Subject Matter Experts and all required support to diagnose a reported problem.
    • Regular Reporting on Open / In-Progress / Resolved Tickets to Next Level Managers. Pro-active Communication with internal and external stakeholders.

    Check how your CV matches this job

    Method of Application

    Interested and qualified? Go to Tecnotree Corporation on www.linkedin.com to apply

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