Global Data and Reporting Lead at VisionSpring

Description

• Are you a change maker, excited about capturing, organizing, analyzing and visualizing data, who wants to play a pivotal role in restoring vision for millions of people in low-income settings?
• VisionSpring, an international social enterprise, seeks a Global Data and Reporting Lead who will scope, develop, quality assure and execute data and reporting projects in line with VisionSpring’s mission and vision. 
• She/he will play a key role in developing VisionSpring’s data architecture and programs data integration strategy, building the infrastructure that enables stakeholders from program managers to our Leadership Team to our funding partners to make confident, data-led decisions about VisionSpring’s programs across Bangladesh, Ghana, India, Kenya, Malawi, Nigeria, Uganda, Vietnam and Zambia.
• In collaboration with the Global Director, Monitoring, Evaluation and Research (currently based in the UK), the Global Data and Reporting Lead will manage a portfolio of data and reporting projects which range in scope from data quality workstreams, collaborations with IT on automating data transfer between systems, the evolution of VisionSpring’s data reporting architecture, through to the development and oversight of reporting products in Excel, PowerBI and Salesforce. 
• The post holder will become a valued business partner for multiple departments, supporting VisionSpring’s program quality and growth ambitions. 
• They will ensure that our Resource Mobilization team is equipped with up-to-date, easily accessible facts and figures on VisionSpring programs so that we can create compelling funding bids and deliver impressive funder reports. 
• Our goal is to report externally with confidence, precision and a wow-factor of sophisticated, insightful data visualizations. 
• She/he will also work to ensure that our Programs team have easy access to insights harvested from trusted, accessible reports that are built on solid data quality foundations. 
• In addition, she/he will actively form and manage external partnerships with technical consultants, software suppliers and communities of practice in the sphere of data and reporting.
• The Global Data and Reporting Lead is a member of the Global Programs Office, reporting to the Global Director, Monitoring, Evaluation, Research and Learning. 
• The postholder will also provide technical coaching input to the work of three Monitoring and Evaluation Leads covering our Africa region, India and Bangladesh.

About You

• Mission-driven, entrepreneurial leader. You build a mission-driven unit to support the delivery of the organization’s long-term outcomes through data and reporting. You foster ideation, iteration, and learning and you are an analytical thinker. You prize useful, fit-for-purpose reports over design perfection.
• Curious and passionate about data. You are curious about how our programs work and keep asking questions until you understand them well enough to execute high-quality reporting that enables improvement to their effectiveness and efficiency. You are a passionate advocate of data use and infect others with this enthusiasm.
• Customer centric. You center data and reporting designs around defined value propositions for business users, seeking out and customer feedback and valuing customer experience.
• Inclusive player-coach. You mentor and develop people so that VisionSpring becomes an ever-more data-led organization. In a diverse, growth-stage organization, you create opportunities for participation and increased responsibility. You model vulnerability and accountability and roll-up your sleeves to deliver when needed.
• Resource mobilizer. You work hard to understand the worlds of VisionSpring’s funders, supporting our Resource Mobilization teams to build cases for support rooted in rigorous data and reporting. You are driven to build useful, accessible self-service tools and summaries that can answer the bulk of queries. You love nothing more than to get a ‘wow!’ reaction from a funding partner to a report you have created.
• Collaborator. You have a track record of delivery and managing projects that span multiple departments and stakeholders.

What You'll Do
Data architecture and strategy:

• Map the end-to-end data flows of VisionSpring's full range of programs from data capture systems via ETL processes to CRM systems and through to reporting measures. 
• Assess and document the strengths and opportunities for improvement.
• Develop a phased plan for developing VisionSpring’s data architecture, prioritizing infrastructure investments and process improvements that will yield the highest returns for business users.

Data visualization and reporting products:

• Capture the reporting needs of the full range of business users of programs reporting.
• Develop useful, insightful reporting products that meet business users’ needs, prioritizing reports that will deliver the most business value and building on the catalogue of tools and reports that already exist.
• Seek and capture user feedback and use this to improve reporting products.
• Stay abreast of software development and evolving best practices in data visualization and reporting.

Data analysis and insight harvesting:

• Working with MERL colleagues, capture the evidence needs of a range of business users and develop annual integrated plans for meeting those needs through a combination of data analysis and evaluation/research work streams.
• Build and maintain a library of self-service summaries and interactive analytical tools that enable business users to find the most common facts and figures.
• Provide ad-hoc analytical support to a range of business users, including Resource Mobilization, Marketing & Communications, Programs teams and members of the Leadership Team.

Data use capacity building:

• Foster a culture of data use at VisionSpring, coaching colleagues to understand how data analysis can support their work and further the organization’s goals. 
• Provide training at a range of levels, from technical training to in-country M&E leads through to training in the use of reporting products to business users.

Data quality improvement cycle:

• Identify and measure the extent of data quality issues (completeness, accuracy, timeliness) across the full range of VisionSpring’s programs data. 
• Understand the root causes of these issues, working closely with internal stakeholders.
• Put in place interventions to improve data quality and measure their effectiveness in improving data quality.

Requirements
Essential:

• 5+ years of experience in the fields of data and reporting and/or monitoring and evaluation with evidence of career progression.
• Experience of improving data quality and increasing the trust of users in the analysis they receive.
• Experience in communicating analytical findings to a range of audiences, for example, through visuals, documents, presentations, talks, podcasts or videos.
• Excellent business analysis skills – able to work confidently with a wide range of stakeholders across an organization to understand their business needs and think creatively about how data analysis and reporting can help them meet their goals.
• Excellent technical data processing and analysis skills. Confident using the full Microsoft stack as needed – from pivot tables to Power Query to Power BI. Strong understanding of ETL processes, database systems, KPI development, dashboard design, data analysis and data visualization. This expertise may come from an advanced degree in fields such as computer science, statistics, or data science – or from other formal training courses and hands-on experience if your background is in a different field.
• A passion for putting data and evidence to use in the service of social good.

Desirable:

• Experience of working with philanthropic, institutional or CSR funders – e.g. preparing funding bids or completing funder reports
• Experience of working in Sub-Saharan Africa, India, Bangladesh, or Vietnam, with the understanding of the realities of data collection in lower income settings.
• Expertise in specialist data visualization software (e.g. Tableau, Flourish, D3)
• Expertise in data protection, data privacy and data security, ideally related to the markets in which VisionSpring operates
• Familiarity with Salesforce as a CRM system. Expertise in Lightning reports would be a particular advantage.
• Expertise in vision care (e.g. the nomenclature of vision examinations).

Compensation

• Salary based on experience, education and location.
• Annual performance-based bonus.
• VisionSpring offers competitive benefits, including health insurance, gratuity funds, and generous vacation/personal time.