Geospatial Information System Training Officer at Sambus Geospatial Nigeria Limited

Job Summary

The GIS Training Officer is in charge of executing all GIS workflows and training needs for client organizations and their end-users. With the assistance of the team lead and GIS Developer, the GIS Training Officer will implement new workflows that are relevant to market needs and sales requests. Part of this role includes supporting the provision of professional services for client organizations and their end-users.

Role Responsibilities:

Technical Support for client organisations and end-users

• Troubleshooting Esri products based on client issues.
• Attending to clients’ software and hardware support requests.
• Perform software installations, GPS configurations and other relevant technical support processes.
• Work closely with the GIS Developer to develop new workflows for market development and new sales leads.

Training Services Responsibilities

• Work closely with the technical team lead and other departments to execute projects and software training for client organisations and end-users.
• Developing training schedules based and client requirements.
• Developing training manuals when needed