General Manager at Xpedient Expatriate Services

Job Summary

• The resort’s general manager oversees the day-to-day operations of the resort, including the front desk, housekeeping, and maintenance staff.
• She shall ensure that guests experience a pleasant and comfortable stay.
• This role will require that you create and implement policies that promote efficiency and guest satisfaction, manage budgets, track expenses, and ensure that the resort is profitable.

Job Description

• Oversee the day-to-day operations of the resort.
• Create and implement policies that promote efficiency and guest satisfaction.
• Recruit, train, and manage staff.
• Develop and manage budgets and track expenses.
• Ensure that the resort is compliant with all local and state regulations.
• Monitor guest satisfaction and address any issues that arise.
• Collaborate with other departments, such as sales and marketing, to promote the resort and attract guests.
• Stay up to date with industry trends and best practices.

Job Requirements

• At least 5 years of experience in resort management or a similar role.
• A Bachelor's Degree in Hospitality Management or a related field.
• Strong leadership and communication skills.
• An understanding of financial management and budgeting.
• The ability to work flexible hours, including evenings, weekends, and holidays.
• Experience managing a diverse team of employees.
• An understanding of industry trends and best practices.
• Excellent customer service skills.
• Females are encouraged to apply