General Manager - Supermarket at Elvaridah

Job Description

• We are seeking a motivated and experienced General Manager to oversee the daily operations of a Supermarket.
• The ideal candidate will have 2-3 years of managerial experience in a retail or supermarket environment and will be responsible for driving the operational efficiency, customer satisfaction, and overall performance of the store.

Key Responsibilities

• Manage day-to-day operations of the supermarket, ensuring smooth workflow and high standards of service.
• Oversee staff management, including, training, scheduling, and performance evaluations.
• Monitor and enforce health and safety standards, ensuring compliance with relevant regulations.
• Implement and maintain customer service policies to ensure a positive shopping experience.
• Handle customer complaints and resolve issues in a professional and timely manner.
• Compiles store performance metrics.
• Collaborate with senior management to develop strategies for increasing sales and profitability.

Requirements

• 2-3 years of experience in a managerial or supervisory role in a retail or supermarket environment.
• Strong leadership skills and the ability to manage a diverse team.
• Excellent communication and interpersonal skills.
• Knowledge of inventory management and store operations.
• Ability to work under pressure and meet deadlines.
• Flexible, proactive, and detail-oriented.