General Manager at PE Lifts Nigeria

• The General Manager is responsible for overseeing the day-to-day operations of the organization, ensuring the alignment of all departments with the company’s strategic objectives.
• The GM provides leadership across functional areas including operations, finance, marketing, sales, human resources, and administration, while driving profitability, operational efficiency, and a high-performance culture.

Key Responsibilities

Strategic Leadership

• Develop and implement strategic plans that align with company goals.
• Lead cross-functional teams to execute company-wide initiatives.
• Translate vision into actionable business objectives and KPIs.

Business Operations

• Oversee daily business operations across all departments.
• Monitor and improve operational efficiency, processes, and workflows.
• Ensure compliance with legal, regulatory, and company standards.

Financial Management

• Develop and manage annual budgets, forecasts, and cost-control measures.
• Oversee financial reporting, cash flow, and investment planning.
• Drive profit growth by identifying new revenue streams and cost optimization opportunities.

People Management

• Lead, coach, and evaluate department heads and team members.
• Foster a positive, engaging, and high-performing work culture.
• Lead workforce planning, recruitment, and succession planning strategies.

Sales & Business Development

• Develop strategies to increase revenue, market share, and customer satisfaction.
• Maintain relationships with key partners, stakeholders, and clients.
• Evaluate market trends and adjust strategies to respond to opportunities and threats.

Leadership & Cross-Functional Collaboration

• Lead and motivate cross-departmental teams toward operational excellence.
• Provide strategic direction to technical, production, logistics, and field teams.
• Collaborate closely with HR, Finance, and Sales teams to support company-wide objectives.

Reporting & Performance Tracking

• Submit weekly/monthly reports on operations, project status, cost performance, and expansion plans to the CEO and Board.
• Ensure compliance with industry regulations, safety codes, and company policies.
• Conduct risk analysis and implement mitigation strategies.
• Set company-wide performance targets and ensure tracking mechanisms.
• Use data and analytics to drive decision-making.

Risk & Compliance

• Identify and mitigate business risks.
• Ensure legal compliance and company policy adherence in all areas.
• Maintain business continuity and crisis management plans.

Key Competencies

• Strategic Thinking & Execution
• Business Acumen & Financial Literacy
• Strong Leadership and People Management
• Communication and Negotiation Skills
• Decision-Making and Problem-Solving
• Adaptability and Change Management
• Data-Driven Decision-Making

Qualifications & Experience

• Bachelor's degree in Business Administration, Management, or related field (Master’s preferred).
• Minimum of 7–10 years’ experience in a senior leadership or general management role.
• Proven track record of managing operations, financials, and people.
• Experience in [insert industry] preferred.

Key Performance Indicators (KPIs)

• Project Completion Rate – % of projects delivered on time and within budget
• Operational Efficiency – Reduction in production delays and service downtime
• Client Satisfaction Index – Measured via feedback and SLA adherence
• Expansion Milestones Achieved – New markets, branches, or partnerships launched
• Revenue Growth Contribution – Increase in topline through improved operations
• Team Performance Metrics – Delivery against departmental targets
• Achievement of Strategic Goals and Milestones
• Compliance & Risk Mitigation Records

Reporting Structure

• Reports directly to: CEO/ COO/ED Operations
• Oversees the following: Technical Lead, Head of Production, Head of Project,
• Expansion Manager.
• Collaborates with: Sales, HR/Admin, Finance and Marketing departments.