General Manager, Network Operations & Planning at Paul Esther Consulting Limited

Key Responsibilities

• Develop and execute long-term strategies for network expansion, optimization, and modernization.
• Lead the design and planning of network architecture including core, access, and transmission networks.
• Forecast capacity needs and ensure scalable network infrastructure.
• Oversee day-to-day network operations to ensure high uptime and performance across all services.
• Establish and enforce SLAs and KPIs to maintain service quality and reliability.
• Drive incident management, root cause analysis, and continuous improvement for fault resolution and prevention.
• Lead the rollout of new infrastructure, network upgrades, and special projects.
• Coordinate with cross-functional teams to ensure timely delivery of network projects.
• Monitor project budgets, timelines, and quality benchmarks.
• Manage and mentor team of Fibre engineers, Network Engineers and network specialists.
• Evaluate and manage relationships with network equipment vendors, ISPs, and third-party service providers.
• Negotiate contracts and ensure compliance with technical specifications and service delivery terms.
• Ensure adherence to local telecommunications regulations and international best practices.
• Prepare reports and documentation for audits and regulatory submissions.
• Develop and manage the annual budget for network operations and planning.
• Drive adoption of new technologies that improve operational efficiency and network performance.

Academic Qualifications and Experience Required

• Bachelor’s Degree in Electrical Engineering, Telecommunications, Computer Science, or a related field (Master’s Degree is an advantage).
• Minimum of 10 years of relevant experience in network operations, planning, and team management.
• Proven experience with telecommunications network design and service delivery (fiber, wireless, IP/MPLS, core network systems).
• Strong knowledge of network monitoring, fault management, and performance tuning tools.
• Solid understanding of telecom regulatory frameworks and compliance requirements.
• Excellent leadership, project management, and communication skills.