General Manager at Grand Towers Limited

Key Responsibilities:

• Oversees the day-to-day operations of the hotel, ensuring seamless execution of all activities.
• Drive operational efficiency across departments, maintaining the highest standards of service and quality.
• Develop and implement strategic plans to achieve financial goals and enhance guest satisfaction.
• Manage and mentor department heads, fostering a culture of collaboration, accountability, and innovation.
• Monitor performance metrics and generate reports for decision-making and improvement.
• Ensure compliance with health, safety, and regulatory standards.

Qualifications and Experience:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related Social Science Management field. A Master’s degree is an added advantage.
• Minimum of 10 years of progressive experience in the hospitality industry, with at least 3 years in a leadership role at a top-tier five-star hotel.
• Strong financial acumen and experience in budgeting, forecasting, and revenue management.
• Exceptional interpersonal and communication skills with a proven ability to lead diverse teams.
• Passion for delivering exceptional guest experiences.