General Manager - Enterprise at Myrtle Management Consultants

Job Summary

• The General Manager - Enterprise is a pivotal leadership role responsible for orchestrating the overall operations and strategic direction of the enterprise division within the organization.
• This dynamic position demands a blend of visionary leadership and hands-on management, focusing on maximizing efficiency, driving substantial revenue growth, ensuring unparalleled customer satisfaction, and cultivating a high-performing, cohesive team.
• The General Manager will be a key collaborator, working intimately with cross-functional departments such as Sales, Marketing, Product Development, and Finance to meticulously develop, implement, and continuously refine strategies that are in lockstep with the company’s overarching goals and long-term vision.
• This role is crucial for scaling enterprise operations and solidifying the company's competitive position in the market

Job Description
Strategic Leadership:

• Visionary Planning: Define and execute a robust enterprise strategy, meticulously aligning divisional objectives with corporate goals to achieve ambitious business targets and significant revenue growth. This includes identifying new market opportunities, evaluating potential partnerships, and driving innovation.
• Market Intelligence: Proactively monitor and analyze intricate market trends, competitor activities, and emerging technologies to identify lucrative opportunities for sustainable growth and a formidable competitive advantage. This involves sophisticated data analysis and strategic foresight.
• Strategic Roadmapping: Develop and manage a comprehensive strategic roadmap for the enterprise division, outlining key initiatives, timelines, and resource allocation to ensure successful execution of long-term plans.

Operational Management:

• Efficiency Optimization: Oversee the intricate daily operations of the enterprise division, ensuring peak efficiency, seamless workflow, and rigorous adherence to the highest company standards and regulatory compliance. This includes process optimization and continuous improvement initiatives.
• Process Enhancement: Champion the implementation of operational best practices, fostering a culture of continuous improvement through the identification and resolution of bottlenecks, and the adoption of cutting-edge operational methodologies.
• Resource Allocation: Optimize resource allocation, including human capital, technology, and budget, to maximize productivity and achieve operational excellence within the enterprise division.

Team Development:

• Talent Cultivation: Lead, inspire, mentor, and strategically develop a diverse and highly skilled team, cultivating a vibrant culture of excellence, cross-functional collaboration, mutual accountability, and continuous learning.
• Performance Management: Conduct comprehensive performance evaluations, provide constructive feedback, and identify tailored training and development opportunities to empower team members and foster their professional growth. This includes succession planning and talent retention strategies.
• Motivation and Engagement: Foster a highly motivated and engaged team environment, promoting open communication, recognizing achievements, and creating pathways for career advancement within the enterprise division.

Client Relationship Management:

• Stakeholder Engagement: Cultivate and nurture robust, enduring relationships with key clients, strategic stakeholders, and vital partners, acting as the primary point of contact for high-level engagements and fostering long-term loyalty.
• Issue Resolution & Satisfaction: Proactively address and meticulously resolve client issues with exceptional promptness and professionalism, ensuring unparalleled satisfaction levels and strengthening client trust. This includes developing and overseeing customer success programs.
• Expansion & Retention: Identify opportunities for expanding existing client relationships and implement strategies to maximize client retention and lifetime value.

Financial Oversight:

• Budgeting & Forecasting: Develop, meticulously manage, and meticulously report on comprehensive budgets, accurate forecasts, and detailed financial reports specific to the enterprise division, ensuring fiscal responsibility and transparency.
• Profitability Analysis: Conduct in-depth analysis of key financial metrics, leveraging data-driven insights to make informed, strategic decisions that significantly enhance profitability and optimize cost structures.
• Risk Management: Identify and mitigate financial risks, ensuring adherence to financial regulations and internal controls.

Collaboration and Communication:

• Inter-Departmental Synergy: Work in close, synergistic collaboration with other critical departments (e.g., Sales for lead generation, Marketing for brand awareness, Product Development for innovation, Legal for compliance) to align initiatives, synchronize efforts, and collectively drive organizational success.
• Executive Reporting: Communicate complex business performance data, strategic recommendations, and critical insights effectively and concisely to senior management, enabling informed decision-making at the highest levels.
• Cross-Functional Leadership: Serve as a bridge between different departments, ensuring that the enterprise division's goals are integrated with the broader organizational strategy and that cross-functional projects are executed seamlessly.

Qualifications

• Education: Bachelor’s degree in Business Administration, Management, or a closely related field from an accredited institution. An MBA or equivalent advanced degree is highly preferred.
• Experience: A proven track record of typically 5+ years of progressive leadership experience in a senior management role within a complex enterprise or large corporate environment, demonstrating significant impact and success.
• Leadership Acumen: Exceptional leadership skills coupled with a demonstrable history of successfully building, mentoring, and inspiring high-performing, diverse teams to exceed objectives.
• Analytical Prowess: Superior problem-solving, strategic decision-making, and advanced analytical abilities, with a capacity to dissect complex challenges and formulate effective solutions.
• Communication & Interpersonal Skills: Outstanding written and verbal communication skills, complemented by exceptional interpersonal abilities to build strong rapport and influence effectively with clients, stakeholders, and internal teams at all levels.
• Financial Expertise: Proficiency in financial management, including sophisticated budget oversight, forecasting, and the ability to interpret complex financial data to drive strategic decisions.
• Industry Knowledge: In-depth knowledge of current industry trends, market dynamics, and competitive landscapes relevant to the enterprise sector, demonstrating a keen understanding of the nuances and challenges of the market.

Preferred Skills:

• Technology Proficiency: Extensive experience with enterprise software solutions (ERP, CRM, etc.) and a strong understanding of SaaS (Software as a Service) products and their implementation within a large organization.
• Project Management: Familiarity with various project management methodologies (e.g., Agile, Scrum, Waterfall) and a proven ability to lead complex projects from conception to successful completion.
• Adaptability: Demonstrated ability to thrive and lead effectively in a fast-paced, highly dynamic, and often ambiguous environment, adapting quickly to changing priorities and market conditions.
• Global Perspective: Experience operating in a global or multi-national context, understanding diverse business cultures and market requirements.

Additional Information

• Compensation: Highly competitive salary structure complemented by significant performance-based bonuses, recognizing and rewarding exceptional contributions.
• Health & Wellness: Comprehensive health, dental, and vision insurance plans, ensuring access to quality healthcare for employees and their families.
• Retirement Planning: Robust retirement savings plan with generous company matching contributions, supporting long-term financial security.
• Professional Development: Extensive professional development opportunities, including access to specialized training programs, certifications, conferences, and executive coaching, fostering continuous learning and career advancement.
• Work-Life Balance: A flexible work environment that prioritizes work-life balance, including options for remote work, flexible hours, and generous paid time off.
• Additional Perks: Potential for equity options, employee assistance programs, wellness initiatives, and other company-specific benefits designed to enhance employee well-being and engagement.