Gender-Based Violence Case Worker at Premiere Urgence Internationale (PUI)

Job Summary

• Under the direct supervision of the Protection Supervisor, the GBV Case Worker is responsible for planning, implementing and providing quality case management to GBV survivors.
• The position holder will work with a team of GBV volunteers together with community structures and the health sector in compliance with work plans, donor regulations and PUI policies.
• The position holder will play a key role in providing direct survivor-centred case management services to Gender Based Violence survivors and individuals at risk of GBV.

Responsiblities
Activities Implementation:

• Provide direct and day-to-day survivor-centred case management services to Gender Based Violence survivors and individuals at risk of GBV.
• Assess survivors’ needs, develop an action plan, implement the plan, follow up and close the case in line with the GBV case management standard operating procedures and guidelines on case management.
• Document cases using the Intake and Assessment form.
• Follow up with survivors and other partners to ensure plans are implemented.
• Ensure case management steps are followed, referrals and documentation are happening in an appropriate and timely manner.
• Attend GBV meetings as may be required.
• Regularly update documentation and maintain Database for all documented cases, plan of action and follow-up visits using the GBVIMS.
• Actively develop and maintain effective working relationships with case management actors in the field, including government actors, UN agencies, NGOs, and other relevant actors.
• Provide referrals for survivors of Gender Based Violence to other services, including child protection, sexual and reproductive health services and specialized mental health services, accompany survivors where appropriate and conduct follow-up to ensure appropriate services have been provided to the survivor.
• Ensures that survivor-centred Approach Guiding principles are maintained and enforced while working with survivors, including in a safe space for women and girls.
• Organise regular case conference meetings to address challenging cases and ensure survivors receive quality services with dignity.
• Provide capacity-building and training to Protection Volunteers on thematic of protection (including CP, GBV, protection mainstreaming, confidentiality of protection data)
• Ensure sensitive protection information is safely stored, secured and managed in line with the international standards on confidentiality and respect of privacy
• Submit weekly and monthly activities reports to the supervisor
• Report immediately any difficulty or delay faced in the implementation of activities to the direct manager
• Represent PUI at any time and anywhere when s/he is on duty
• Assist in the activities of the women's and girls' safe space
• Practice self-care
• The case management officer will be responsible for the management of the safe space for women and girls and will receive supervision and support from the Protection Supervisor

Prevention of Sexual Exploitation and Abuse:

• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within PUI and amongst beneficiaries served by PUI.

Compliance & Ethics:

• Promotes and encourages a culture of compliance and ethics throughout

Team Management:

• Provide regular supervision to Protection Volunteers
• Identify and provide capacity-building training for Protection Volunteers
• Conduct regular meetings with Protection Volunteers for debriefing, provide support as may be needed, continuously collect feedback from protection volunteers, and ensure communication to the Protection Supervisor.

Logistic & Administration:

• Define the needs in materials and tools required to conduct trainings and outreach activities.
• Organize and coordinate training sessions: venue, attendees, and support materials.

Reporting & Data Collection:

• Maintain files on all GBV documented cases and follow-ups in all operational areas.
• Manage Database of documented cases: to include statistics, and all other relevant information.
• Use the GBVIMS Incident Recorder to analyze cases documented for weekly, monthly and quarterly or upon request
• Provide statistics as required by program Manager / Coordinator for internal and donor reporting in a timely manner
• Collect, analyze, store in a database and report information on identified protection cases and referrals

Priorities of the Department

• Provide support to women and girls at risk of GBV and those who had experienced GBV, with focus on case management, psychosocial support and appropriate external/internal referrals
• reinforce pui’s gbv prevention intervention approach through the conduction of sensitization on gbv core concepts and gbv mitigation and prevention targeting men, boys, community leaders and relevant stakeholders
• provide tailored individual protection assistance (IPA) through cash support to those individuals facing urgent protection needs.

Note: The tasks and responsibilities defined in this job description are non-exhaustive and can evolve depending on the project’s needs.