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  • Posted: Feb 23, 2021
    Deadline: Mar 1, 2021
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    Gender Based Violence Case Supervisor

    DUTIES:

    • Oversee and supervise GBV case officers and case management.
    • Train GBV call centre staff on SOPs and guiding principles for addressing GBV cases.
    • Provide counselling and psychosocial support to survivors on cases escalated beyond the call centre case officers.
    • Analyze trends of GBV and develop/adjust case management strategies to meet needs.
    • Manage staff roster to ensure the call centre constantly operates at full capacity.
    • Ensure timely and accurate information management, analysis, dissemination, and reporting through monthly and quarterly reports.
    • Strengthen internal and external referral systems for cases of GBV, ensure a smooth interface with partner agencies/organizations.
    • Maintain flexibility to take on added responsibility when need be

    QUALIFICATIONS / EXPERIENCE:

    Minimum requirements

    • Master’s degree or equivalent experience in Sociology, Gender Studies, Social Works, Public Health, International Development, etc.
    • At least 5 years' experience in counseling and supporting GBV survivors.
    • Supervisory experience both in direct and technical line management.

    Additional requirements – candidates with the below qualifications will be preferred

    • Minimum of 5 years demonstrated experience of supervising and overseeing S/GBV case management.
    • Familiar with the standards and guidelines of GBV programs and coordination, including Preventing Sexual Exploitation and Abuse (PSEA) and Sphere Guidelines.

    SKILLS / KNOWLEDGE:

    • IT tool – Microsoft Excel, PowerPoint, Sage, Power Bi, etc.
    •  Communication – Excellent written and verbal communication skills.
    • Fluency in English and any other local languages in Nigeria.
    • Excellent organizational, interpersonal and team working skills.
    • Good cultural awareness and sensitivity.
    • Clear understanding of gender abuse of power and issues surrounding violence against women and girls.

    Method of Application

    This job has expired. Application is no longer allowed

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