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  • Posted: Feb 23, 2021
    Deadline: Mar 1, 2021
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    Gender Based Violence Case Officer


    • Provide GBV case management and psychosocial support to vulnerable persons, particularly survivors of gender-based violence.
    • Case Management by assessment of needs, implementation of an action plan and management of the action plan to ensure appropriate follow-up/revision and case closure when appropriate.
    • Maintain accurate records, and beneficiaries’ files to maximize confidentiality and safety.
    • Contribute to updates of mapping of service providers within the area of intervention to ensure that the team is informed of all relevant and available services.
    • Provide appropriate referral services to survivors including emergency response services, medical services, legal support, technology tools, therapy support, volunteer networks and others.
    • Follow up all referred cases to ensure appropriate services have been provided to the survivor and report gaps in referral services to the GBV Manager for action.
    • Prepare, engage and document case management technical meetings, case review meetings and referral coordination meetings, if needed.
    • Submit case management reports on a weekly and monthly basis or as assigned by the supervisors.
    • Work in teams to conduct a quarterly analysis of GBV related incidences trends, referral gaps and related information, and present reports to the GBV Case Manager.
    • Attend Towntalk, SSAN other training accordingly.


    • Education to degree level in Psychology, Sociology, Gender Studies, Social Works, etc.
    • 2 years of demonstrated experience in GBV case management.
    • Experience in conducting service mapping and referral pathways


    • Language: Speak, read and write in multiple local languages
    • IT tools: Microsoft – Excel and PowerPoint, Sage, Power BI, etc.
    • Communication: Excellent written and verbal communication skills.

    Method of Application

    Interested and qualified candidates should forward their CV to: using the position as subject of email.

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