GBV / GHR Case Manager at Network of People Living with HIV and AIDS in Nigeria (NEPWHAN)

Job Roles / Responsibilities

• Support delivery of psycho-social care, trauma counseling, first aid, GBV referral pathways and relay information on available GBV services to survivors in 12 States
• Responsible for daily operations of the call center office to enable survivors to access care services.
• Responsible for follow up with survivors to a logical conclusion for service provision.
• Receive calls from the 6222 line and other helplines and refer survivors for uptake of already mapped services in the State.
• Work with the CBO during outreach to provide first line support, manage GBV cases and document services provided.
• Work closely with the existing Helplines and HotlineCentersand other structures in the state by building effective referral system in the course of responding to the cases reported.
• Participation in the GBV meetings at State level(CBOs Quarterly Outreaches, monthly GBV review meetings etc).
• Conduct community sensitization campaigns (Small Group Discussions with Artisans, Women Groups, Associations, existing community structures, and religious gatherings) on GBV.
• Track, document, collate and report on indicators for GHR interventions and services provided to community members in appropriate tools.
• Support public awareness about IPV/GBV.
• Disseminate the existing directory of available services to increase public awareness about the existence of the 6222 toll-free and other helplines in the States.
• Track, document and report gender and human rights related services provided to community members.

Education / Eligibility Criteria
The GBV Case Manager is to possess the under listed:

• At least a Diploma / NCE in Communication, Social Sciences or other relevant fields with experience
• Experience in working on HIV/TB/Malaria intervention and experienced in dealing with key and vulnerable populations.
• Must be resident in the State of application.
• Must be able to speak fluently, read and write in English.
• Ability to communicate in English and local dialect of the people.

Skills:

• Excellent interpersonal communication skills.
• Writing, presentation/facilitation, and computer skills
• Sensitivity and adaptability toculture, gender, religion, race and nationality.
• Processing documents including Microsoft Office (Word, Excel and PowerPoint)