FX Sales (West Africa) at Multigate Payments Limited

• This FX Sales Executive will be responsible for playing a crucial role in driving revenue growth by managing and expanding our client base. In this non-people management role, you will focus on FX sales, account management, and client relationship development. You will be responsible for achieving sales targets, building strong client relationships, and providing expert advice on our proprietary FX platform where client transactions are executed.

Duties/Responsibilities

• Identify and pursue new business opportunities within various sectors for money movement and foreign exchange solutions.
• Drive new corporate business through direct sales, following a 'hunter' approach under the guidance of the Treasurer.
• Prospect, present, and close deals while managing the entire sales cycle, ensuring compliance and customer onboarding.
• Collaborate with research and trading teams to enhance the client experience. Research and prospecting:
• Conduct thorough market research to identify potential business opportunities and stay informed about industry trends.
• Develop a strategic approach for identifying and prospecting new clients

Client acquisition:

• Initiate and manage campaigns to introduce potential clients to our services.
• Build and maintain a pipeline of prospective clients.
• Sell our FX Conversion solution persuasively.
• Negotiate and close deals to onboard new clients

Onboarding process:

• Guide clients through the onboarding process, ensuring a seamless transition into our platform.
• Provide clients with comprehensive information about our products and services.
• Address client inquiries and concerns during the onboarding phase.

Sales and Account Management:

• Proactively identify and target potential clients for FX Conversion services.
• Manage and grow an existing portfolio of clients, ensuring their needs are met.
• Develop and execute sales strategies to achieve revenue and growth targets.
• Build and maintain strong, long-term relationships with clients.
• Act as a primary point of contact for client inquiries, addressing their needs and concerns promptly.
• Understand clients' financial goals and risk tolerance to tailor our FX Conversion solutions accordingly.

Reporting and Documentation:

• Maintain accurate records of client interactions, transactions, and feedback.
• Generate periodic reports on sales performance and client portfolio.

Collaboration:

• Collaborate with other teams, including trading, research, and compliance, to provide seamless client service.
• Participate in regular meetings and discussions to enhance sales strategies and client offerings
• Ensure compliance with regulatory requirements and company policies.

Requirements

• Minium 5years experience in a similar role.
• Self-motivated, target-driven, and capable of working independently as part of a team.
• Demonstrated B2B FX conversion solutions experience with proven track record in FX sales, account management, or a related financial sales role.
• Demonstrable experience of working towards targets in a fast-paced environment.
• Knowledge of the Financial Services Industry, and especially the Foreign Exchange market with a focus on Africa is required.
• High ethical standards and commitment to compliance.
• An aggressive can-do, enthusiastic and helpful attitude.
• Strong communication, negotiation, presentation and networking abilities.
• Candidates must have a deep understanding of consultative sales principles, be adept at executive corporate level negotiations, and building long-term client relationships.
• Knowledge of business needs and concerns and must be able to demonstrate success in new business sales in a dynamic environment consistently achieving or exceeding targets.
• Excellent client acquisition skills as well as experience building relationships with people of varying levels of seniority in the banking and non-banking financial services industry.
• Proficient in relevant software and tools for tracking and reporting.
• IT literate; proficient in CRMs, a Google Workspace.
• Ambitious, self-motivated, confident with high integrity and tenacity to bring value to a tight knit team.