ZOLA Electric was founded in 2012 with a mission to make clean, reliable, affordable energy available to all. More than one billion people worldwide have no access to electricity - a number larger than when Edison powered his first light bulb. Another billion people cannot rely on their electrical supply, with voltage spikes and long power outages disrupting their businesses and lives.
ZOLA builds beautiful, reliable solar and storage power systems specifically designed to work where there is no access to grid electricity and with unreliable grids. These systems enable our customers to generate, store and manage their own 24-hour power supply, letting them become independent of unreliable power grids and dirty backup generators. ZOLA’s systems are modular and scalable, allowing customers to solve any power problem, anywhere.
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The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined.
You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs
Take up other duties as assigned (travel arrangements, schedules etc.)
Requirements
B.Sc. degree preferably from a relevant field; additional qualifications will be a plus
Proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g. fax, printer etc.)
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
Location is Lagos, Nigeria; candidates from the Lekki, Ikoyi, VI axis will be preferred for close proximity to place of business.
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