Front Desk / Store Officer at Rainbow Educational Services Limited

Key Responsibilities

• Attend to prospective parents and enquiries.
• Assist with recruitment activities, student interviews, and admission publications.
• Receive communication via phone calls, emails, etc., from prospective feeder schools and families.
• Advise potential students on admission requirements
• Follow up with parents/students for any enquiries through phone calls, emails, and direct meetings.
• Log and capture the details of enquiries/form sales into the school management systems.
• Participate in all recruitment events, exhibitions, and off-campus events.
• Devise appropriate communication and follow-up procedures to ensure the most positive outcomes and excellent customer service.
• Create and maintain accurate and transparent pupil records
• Produce reports on weekly admissions figures and statistics
• Taking parents on school tours at various school locations
• Organize and conduct entrance examinations
• Collection of letters, mail, and disbursing of the same to the appropriate offices.
• Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.).
• Act as a second barrier to filter unnecessary intrusion into the school.
• Inform staff of visitors and filter unwanted entries.
• Always alert to security issues.

Qualifications & Skills

• B.Sc. or HND Degree.
• Certification in Marketing
• Minimum of three (3) years of related experience.
• Good listening/writing skills
• Computer literacy
• Ability to communicate effectively.