At Castville Concept, we believe in reshaping perceptions around healthcare professionals and enhancing their contribution to healthcare delivery. Our mission is twofold: to connect retail pharmacies and hospitals with skilled, high-caliber candidates who bring value and productivity to their organizations, and to empower healthcare professionals with essent...
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We are seeking a friendly, professional, and organized Front Desk Staff to serve as the first point of contact for visitors and clients.
The successful candidate will manage the front desk operations, provide excellent customer service, and support daily administrative tasks to ensure smooth business operations.
Key Responsibilities
Greet and welcome visitors in a professional and courteous manner
Answer and direct incoming phone calls promptly and accurately
Manage appointment scheduling and maintain visitor logs
Handle incoming and outgoing correspondence (emails, parcels, mail)
Maintain a tidy and welcoming reception area.
Qualifications
Minimum of a High School Diploma or equivalent; additional administrative or customer service training is a plus
Proven experience in a front desk, receptionist, or customer service role
Proficient in Microsoft Office (Word, Excel, Outlook)
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