Front Desk Officer/ Secretary at Willers Solutions

Responsibilities 

• Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them.
• Check, sort and forward emails
• Keep updated records and files
• Take up other duties as assigned (travel arrangements, schedules etc.)
• Manage the daily/weekly/monthly agenda and arrange new meetings and appointments
• Prepare and disseminate correspondence, memos and forms
• File and update contact information of employees, customers, suppliers and external partners.
• Support and facilitate the completion of regular reports
• Check frequently the levels of office supplies and place appropriate orders
• Document expenses and hand in reports.

Requirements 

• A minimum of bachelor’s degree in Arts or any related field
• A minimum of 2years experience as an experience front desk representative/secretarial agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation.