Front Desk Representative at PHR Solutions Limited

Job Responsibilities

• Greet and welcome guests.
• Keep the front desk tidy.
• Answer questions and address complaints.
• Answer all incoming calls, redirect them, or keep messages.
• Receive letters, packages, etc., and distribute them.
• Prepare outgoing mail by drafting correspondence, securing parcels, etc.
• Monitor office supplies and place orders when necessary.
• Keep updated records and files.
• Monitor office expenses and costs.
• Take up other duties as assigned (travel arrangements, schedules, etc.).

 Job Requirements:

• Proven experience as a front desk representative, agent, or relevant position
• Familiarity with office machines (e.g., fax, printer, etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• High school diploma; additional qualifications will be a plus.