Front Desk Representative at Balmoral Group

Job Summary:

• As our Front Desk Staff, you will be the first point of contact for our clients and visitors.
• You will be responsible for providing excellent customer service, managing our reception area, and handling administrative tasks.
• We are looking for a female graduate with a Law professional degree (Bachelors Degree) and who resides in Lagos.

Key Responsibilities:

• Greet and welcome clients and visitors with a positive attitude.
• Answer and direct phone calls to the appropriate person or department.
• Manage the reception area and ensure it is clean, organized and presentable at all times.
• Schedule appointments and meetings for staff members.
• Manage incoming and outgoing mail, including courier services.
• Ensure all office supplies are stocked and ordered as needed.
• Assist with administrative tasks as needed.

Key Performance Indicators:

• Deliver excellent customer service to clients and visitors.
• Maintain a clean and organized reception area.
• Efficiently manage incoming and outgoing phone calls and mail.
• Schedule appointments and meetings accurately and in a timely manner.
• Assist with administrative tasks in a timely and accurate manner.

Qualifications and Requirements:

• Bachelor's degree in Law or any related field.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Proficient in Microsoft Office.
• Ability to multitask and prioritize effectively.
• Must be a female graduate residing in Lagos.