Front Desk / Receptionist at Orofacial Dental Practice

Job Description

• We are seeking a professional and organized Front Desk Receptionist to manage our reception area and provide excellent customer service to patients and visitors.

Responsibilities

• Welcome and attend to patients and visitors professionally.
• Schedule and confirm patient appointments.
• Respond to emails, messages, and patient inquiries promptly.
• Process and send HMO approval requests for patients.
• Prepare and manage patient billing and payments.
• Receive and direct phone calls appropriately.
• Maintain cleanliness and organization of the reception area.
• Ensure proper communication between patients and clinic staff.
• Handle administrative tasks as assigned.

Requirements

• Good communication and interpersonal skills.
• Basic computer and email proficiency.
• Ability to multitask and stay organized.
• Professional appearance and attitude.
• Previous receptionist or customer service experience is an advantage.