Front Desk Receptionist at Amy Consulting

Job description

Client Greeting: 

• Welcome clients warmly and professionally upon arrival. Provide them with information about the salon's services, products, and promotions.

Appointment Scheduling: 

• Manage and coordinate appointment bookings using salon scheduling software.
• Confirm, reschedule, or cancel appointments as needed while optimizing the salon’s schedule.

Phone and Email Management: 

• Answer phone calls and respond to emails promptly, providing accurate information and assisting with appointment scheduling or general inquiries.

Check-In and Check-Out: 

• Handle check-ins and check-outs for clients, process payments, and manage billing transactions accurately.
• Address any billing questions or concerns.

Client Records:

•  Maintain and update client records, including contact information, service history, and preferences.
• Ensure confidentiality and accuracy in record-keeping

Qualification:

• OND/HND in Business Administration or any related course
• At least one year previous experience as a receptionist or in a customer-facing role is preferred.
• Experience in a beauty or salon environment is a plus.