Front Desk Officer at Twinkly Tots

Job Summary:

The Front Desk/Admin Officer is the first point of contact at Twinkly Tots School and is responsible for maintaining a welcoming, professional front desk area. This role also provides essential administrative support to ensure smooth day-to-day operations and supports the School Director in various administrative functions.

Key Responsibilities:

Front Desk Operations

• Warmly welcome parents, visitors, and vendors.
• Maintain a clean, organized, and professional reception area.
• Answer and direct phone calls and emails in a professional manner.
• Manage daily sign-in and sign-out of children and staff.
• Handle inquiries and provide accurate school-related information.

Administrative Support

• Maintain and update student and staff records.
• Assist in preparing and filing official documents.
• Organize school communications and newsletters under direction.
• Maintain inventory of office and school supplies and request restocks.
• Assist with coordinating school events and meetings.

Communication & Correspondence

• Relay messages and feedback from parents to staff accurately and promptly.- Respond to general inquiries about school programs, admission, and events.
• Draft routine school letters or communications as assigned.

Support for the School Director

• Provide direct administrative support to the School Director.
• Carry out tasks and instructions promptly as delegated.
• Maintain confidentiality in all aspects of school administration.

Daily Wrap-Up

• Submit a daily summary/report to the School Director.
• Ensure front desk and workspace are tidy and organized at the close of each day.
• Secure all confidential materials before leaving.

Requirements:

• A degree in Education or a related field.
• Strong interpersonal and communication skills.
• Organizational and multitasking abilities.
• Proficiency in basic computer and office tools.
• A professional and courteous attitude.

Dress Code:

• Business Casual - Must maintain a smart and formal appearance.
• No ripped jeans, open-toed shoes, sneakers (except on dress-down days), loud accessories, or overly casual outfits.