Front Desk Officer at Substrat Limited

Job Summary:

• We are seeking a highly motivated and customer-oriented front desk officer to join our HR company.
• The successful candidate will be responsible for providing exceptional customer service to clients and visitors, managing the front desk, and performing administrative duties as assigned.
• The front desk officer will be the first point of contact for our clients and visitors and will play a crucial role in maintaining our company's professional image.

Responsibilities:

• Greet clients and visitors and ensure they feel welcome and comfortable
• Answer incoming calls, respond to emails, and direct inquiries to the appropriate personnel
• Manage the reception area and maintain a professional appearance
• Provide accurate information to clients and visitors about our company's services and policies
• Assist with administrative duties such as filing, photocopying, and data entry
• Handle cash and credit card transactions and other payment methods
• Assist with other task as needed

Requirements:

• OND or equivalent
• Proven experience in customer service or a similar role
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office and other office equipment
• Ability to multitask and work in a fast-paced environment
• Strong organizational and time management skills
• Ability to maintain a positive and professional demeanor
• Knowledge of HR industry preferred but not required