Front Desk Officer at Stretchit Concept Limited

Job Summary

• The Front Desk Officer serves as the first point of contact for clients, visitors, and employees, ensuring a professional and welcoming environment.
• The role involves managing front office operations, handling inquiries, coordinating communication, and providing administrative support to ensure smooth day-to-day operations within the IT company.

Key Responsibilities

• Greet and attend to visitors, clients, and staff in a courteous and professional manner
• Manage incoming calls, emails, and correspondence, and direct them appropriately
• Maintain a clean, organized, and presentable reception area
• Schedule appointments, meetings, and conference room bookings
• Receive, sort, and distribute mail, deliveries, and packages
• Maintain visitor logs and ensure compliance with security protocols
• Provide basic information about the company’s services and direct inquiries to relevant departments (e.g., technical support, sales)
• Assist with administrative tasks such as data entry, filing, and document management
• Coordinate with internal teams to ensure seamless communication and operations
• Monitor office supplies and request replenishment when necessary
• Support administrative functions when required

Qualifications & Requirements

• Bachelor’s Degree or OND / HND in Business Administration, Office Management, or related field
• Proven experience as a Front Desk Officer, Receptionist, or similar role
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Familiarity with office equipment (printers, scanners, etc.)

Key Skills & Competencies:

• Excellent verbal and written communication skills
• Strong interpersonal and customer service skills
• Professional appearance and attitude
• Good organizational abilities
• Attention to detail and problem-solving skills
• Time management and reliability.