Front Desk Officer at Smash Technology

The Front Desk Officer is the first point of contact for visitors and callers. This role involves managing the reception area, handling inquiries, and providing a welcoming environment for clients and staff.

Expectations:

• Greet visitors and answer phone calls courteously.
• Manage the reception area, ensuring a professional appearance.
• Handle inquiries and direct visitors to the appropriate department.
• Maintain and manage appointment schedules.

Qualifications:

• Batchelor’s degree in any related field; additional administrative training preferred.
• 3+ years of experience in a receptionist or front desk role.

Professional Skills:

• Excellent communication and interpersonal skills.
• Strong organizational abilities.
• Proficient in MS Office (Word, Excel) and appointment scheduling software.
• Customer service orientation and professionalism.