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  • Posted: Mar 20, 2023
    Deadline: Apr 3, 2023
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    At RightResults Diagnostic Center, we offer Haematology, Biochemistry, Microbiology, and Hormonal test and other specialized tests.
    Read more about this company

     

    Front Desk Officer

    Job Description

    • Greet patients and check them in and out efficiently
    • Schedule hospital admissions, tests, scans and outside appointments for patients
    • Schedule patient’s appointment and move patients through appointments as scheduled
    • Quickly and efficiently address patient queries by relaying needed information to the patient, e.g. wait time, payment processes, test information, pre-investigation instructions etc. in a pleasant & professional manner in orderto enhance patient’s satisfaction and make them feel valued
    • Keeping patient appointments on schedule by informing appropriate clinical staff of patients’ arrival or reminding them of patient build-up and service delays
    • Issue receipts of payment to patients or their families for such payments
    • Scan documents, distribute forms and paperwork to patients and check them over to ensure that required fields are completed properly.
    • Answer phones promptly and professionally; direct calls to appropriate departments
    • Information collection and management, and monitor data efficiency
    • Addressing patients & visitors, in person or on telephone; answering or referring inquiries
    • Planning, organizing, and schedule tasks and activities
    • Responsible for insurance verifications with health insurance organizations
    • Protects patients’ rights by maintaining confidentiality of medical, personal, & financial information
    • Mentor and coach new employees and to support the induction process
    • Other official duties assigned by supervisor.

    Requirements

    • Candidates should possess a Bachelor's Degree, HND or OND qualification.

    Method of Application

    Interested and qualified candidates should send their CV to: info@rightresultsdc.com using the Job Title as the subject of the mail.

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