Front Desk Officer at Pinnacle Oil & Gas Ltd

• We are seeking a professional and customer-oriented Front Desk Officer to serve as the first point of contact for visitors, clients, and stakeholders at our Head Office.
• The ideal candidate will manage reception operations, handle enquiries, coordinate visitor access, and provide administrative support to ensure smooth day-to-day office operations.
• This role is critical in maintaining a professional corporate image while ensuring efficient communication and coordination within the organization.

Key Responsibilities

• Serve as the first point of contact for all visitors and incoming calls.
• Manage incoming calls, emails, and general enquiries in a professional manner.
• Coordinate visitor sign-in procedures and maintain accurate visitor logs.
• Ensure proper security and access control protocols are followed at the reception area.
• Manage meeting room bookings and assist with office scheduling.
• Handle incoming and outgoing correspondence including courier deliveries and mail distribution.
• Provide administrative support to the Administration team when required.
• Maintain cleanliness, organization, and professionalism at the reception area.
• Support internal communication and coordination across departments.
• Assist with vendor registration and onboarding processes, including documentation coordination and maintaining supplier records.

Requirements

• Bachelor’s Degree or HND in Business Administration, Management, or a related field.
• 2–3 years’ experience in a front desk, receptionist, or administrative role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong communication and interpersonal skills.
• Professional appearance with a customer-focused attitude.
• Strong organizational and multitasking abilities.

Experience

• Min. experience: 2 years
• Max. experience: 5 years

Key Competencies

• Excellent communication skills
• Strong organizational ability
• Professional demeanour and presentation
• Ability to multitask and prioritize tasks efficiently
• Customer service orientation