Front Desk Officer at Olman Business Solutions (OBS) Limited

Job Brief

• The Front Desk Officer role is to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks necessary for effective office management; providing support to executives, and keeping day-to-day business operations running smoothly and efficiently.

Responsibilities

• Act as a first point of contact for the company, answering phone calls, and responding to physical inquiries; responding to requests or referring to senior officers as appropriate.
• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
• Ensuring reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Keep updated records of office expenses and costs
• Recording information as needed, updating paperwork, maintaining documents and word processing.
• Helping organize and maintain office common areas, as well as performing janitorial duties.
• Performing general office clerk duties and errands.
• Assisting the HR department with job postings and interviews, and implementation of companyТs organizational culture, policies and regulations.
• Create a log system and update all records of guests/visitors and staff for tracking and documentation.

Health & Safety Responsibilities:

• Take reasonable care of your own health and safety, and that of others affected by what you do
• Cooperate on all issues involving health and safety especially at the workplace
• Use work items provided for you correctly, in accordance with training and instructions
• Do not interfere with or misuse anything provided for your health, safety or personal welfare
• Report any health and safety concerns to your line manager as soon as practicable

Qualifications

• Minimum of OND in Business Administration, Office Technology/Management, Secretarial Studies or related field
• Proven work experience as a Receptionist, Administrative Officer, Administrator, Secretary or similar role
• Proficiency in using Microsoft Office applications.
• Proficient use of office equipment (e.g. scanners and printers)
• Additional certification in Office Management is a plus

Skills/Requirements:

• Ability to deal with work of a confidential nature
• Ability to manage clients and guests
• Ability to pay attention to details and proffer solution to problems
• Ability to multitask and meet deadlines
• Effective planning & coordination skills
• Effective written and verbal communication skills
• Exceptional customer service skills
• Time Management skills
• Excellent interpersonal skills
• Professional attitude and appearance