Front Desk Officer at Little Sprouts Schools, Abuja

Job Summary

• Little Sprouts Schools Abuja is seeking a smart, professional, and highly organized Front Desk Officer to serve as the first point of contact for parents, visitors, and stakeholders. The ideal candidate must possess excellent communication and interpersonal skills, demonstrate professionalism and respectfulness at all times, and be capable of managing front office operations efficiently.
• The successful candidate should be tech-savvy, creative, and familiar with social media management, photo/video editing tools, and digital design platforms. She must also be flexible, proactive, and willing to work extra hours, including weekends when required.

Key Responsibilities

• Welcome and attend to parents, visitors, staff, and students in a courteous and professional manner.
• Manage incoming phone calls, emails, and other correspondence.
• Maintain an organized and efficient front desk/reception area.
• Handle inquiries and provide accurate information about the school’s programs and services.
• Support administrative tasks including filing, documentation, scheduling, and record keeping.
• Manage the school’s social media platforms and assist with content creation/posting.
• Create basic promotional and informational materials using Canva, Adobe, and other editing tools.
• Capture/edit photos and videos for school events and online engagement.
• Coordinate appointments, meetings, and school communications.
• Assist management with other administrative duties as assigned.
• Be available to work extended hours and weekends when necessary.

Requirements / Qualifications

• Minimum of 5 years proven work experience in a similar Front Desk/Administrative role.
• Bachelor’s Degree in English or a related field.
• Excellent command of the English language (spoken and written).
• Strong interpersonal and customer service skills.
• Proficiency in Microsoft Office Suite and office management tools.
• Familiarity with social media platforms/handles (Instagram, Facebook, WhatsApp, etc.).
• Knowledge of photo/video editing software, including Canva and Adobe Creative Cloud or related Adobe tools.
• Must be respectful, presentable, and professional in appearance and attitude.
• Strong organizational and multitasking abilities.
• Willingness to work extra hours and weekends when required.

Preferred Attributes

• Friendly and approachable personality.
• Creative mindset with attention to detail.
• Ability to work independently and under pressure.
• Passion for working in an educational environment.