Front Desk Officer at George Houston Resources Limited

 JOB DUTIES  

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned Rooms, Spa, dining or bar areas
• Greet customers upon their Arrival/departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address customers’ queries
• Assist wait staff as needed
• Previous work experience as a Hostess
• Understanding of Hotel/Hospitality etiquette
• Familiarity with health and safety regulations
• Experience in managing reservations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Availability to work in shifts as needed
• Good physical condition to walk and stand during an entire shift
• High school diploma; hospitality certification is a plus

QUALIFICATION 

• HND in Hospitality Management
• 1-2 experience as a Hostess or Front Desk in a hotel
• Understanding of Hotel/Hospitality etiquette
• Familiarity with health and safety regulations
• Experience in managing reservations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Availability to work in shifts as needed
• Good physical condition to walk and stand during an entire shift

Age: 24- 30 years 

Salary: N80,000.