Front Desk Officer at Elocuencia Consulting

Key Responsibilities

• Greet and welcome all visitors, clients, prospective buyers, and partners in a warm, professional, and courteous manner.
• Receive and direct telephone calls, WhatsApp messages, and emails; respond promptly to property inquiries, schedule viewings, and provide accurate information about our listings.
• Manage the appointment calendar for property inspections, client meetings, and management schedules.
• Maintain an up-to-date visitors’ register, client database, and daily activity log.
• Handle basic administrative tasks including filing of documents, photocopying, scanning, typing letters, and data entry into our property management system.
• Support the sales team by following up on leads, preparing client files, and assisting during open house events or property showings.
• Keep the office area neat, organized, and professionally branded at all times.
• Run errands within Ibadan when required and perform any other duties assigned by management.
• Carry out other duties as may be required.

Requirements and Qualifications

• BSc/HND in any discipline.
• At least 1–2 years of proven experience as a Front Desk Officer, Receptionist, or Customer Service Representative (experience in real estate or a service-oriented firm will be an added advantage).
• Excellent command of both spoken and written English. Proficiency in Yoruba is a strong advantage.
• Must be proficient in Microsoft Office (Word, Excel, PowerPoint).
• Smart, presentable appearance with a friendly and confident personality.
• Strong multitasking ability, excellent interpersonal skills, and the ability to remain calm and polite even during peak hours.
• Must not be ol.der than 27 by 31st December, 2026.
• Must live in Ring Road, Ibadan. Do not apply if you do not live in Ring Road.
• Must be available for immediate resumption. Do not apply if you cannot resume immediately.