Front Desk Officer at Dexterous Applied Training Institute (DATI)

Job Description

• The Front Desk Officer is the backbone of our daily operations, ensuring smooth office functionality and creating excellent first impressions for our clients and colleagues.
• The candidate will also coordinate logistics for training programs in our various centers and provide general administrative support as needed.

Responsibilities

• Serves as the first point of contact for all visitors and trainees, exhibiting a professional and welcoming impression.
• Manage front desk operations, including reception, registration, and mail distribution.
• Coordinate the distribution of training materials and the arrangement of classrooms
• Support the social media Officer in managing our various social media handles.
• Provide basic administrative support to other departments as needed.
• Maintain records, databases, and front office supplies.

Qualifications/Requirements

• OND in Business Admin, Hospitality, or related field.
• A maximum of 1-2 years of front desk or customer service experience
• Proficiency in MS Office (PowerPoint, Excel, Word)
• Proven experience as a Front Desk officer, Receptionist, or similar role.

Key Skills/Competencies:

• Customer-focused
• Strong organizational and multi-tasking skills
• Good problem-solving skills
• A friendly and customer service-oriented attitude.
• Excellent verbal and written communication skills.
• Ability to handle confidential information responsibly.
• Strong work ethic and a positive can-do attitude.
• High level of integrity and discretion
• Good interpersonal skills.