Front Desk Officer at Danbel Properties & Investments Limited

Job Description

As a Front Desk Officer your duties and responsibilities will include, but not limited to:

• Carrying out the day-to- day duties of front desk reception in order to ensure the smooth and efficient running of the switchboard, answering telephone calls in a timely and efficient manner, transferring calls as necessary, dealing with general enquiries, and/or referring clients to the appropriately.
• Work directly with the Operations manager in ensuring smooth running of the office.
• Coordinating the delivery and pick up of business-related documents through appropriate courier companies on behalf of staff and management. Maintaining accurate records on these transactions and reconciling them with monthly statement of accounts, as provided and/or requested by the Accounts Division.
• Provide a meet and greet function for walk-in clients and successfully communicating company information and providing advice.
• Social media marketing skills is an added advantage
• Ensuring, as far as possible, that complaints and concerns that you may receive are attended to speedily and satisfactorily.
• Maintaining accurate records on properties, clients, and Vendors. Any and all paperwork, documentation, contact details, reports or lists generated will remain the property.
• Remaining abreast of signage and advertising requirements, and ensuring this information is accurately conveyed to the Management.
• Carrying out any duties that may arise, or as directed, that are in support of business of the company and its various divisions.
• Go on inspections with clients to view properties.

Qualification and Experiences

• Must have a Bachelor Degree / Diploma in Secretarial studies or other relevant
• Previous working experience in a similar job roles
• Minimum of 2 years experience.
• Front Desk Officer with secretarial background.

Skills and Competencies:

• Customer care, communication and public relations skills
• Articulate, cordial, hospitable and pleasant personality
• Good telephone etiquette
• Good people management and interpersonal.